Privacy Policy
At Dynasty Home Care Aide, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any other way. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
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Personal Information: Information that can identify you directly, such as your name, address, email address, phone number, and any other information you provide to us.
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Non-Personal Information: Information that does not directly identify you, such as browser type, IP address, device type, and usage data (e.g., time spent on the site, pages visited).
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Health-Related Information: In the course of providing home care services, we may collect sensitive information related to your health or medical needs, but only with your explicit consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide and improve our home care services
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To communicate with you about your care and services
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To process payments and transactions
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To send updates, newsletters, or marketing communications (with your consent)
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To analyze website usage and enhance user experience
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To comply with legal obligations and protect our rights
3. How We Share Your Information
We may share your personal information with third parties only in the following circumstances:
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Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf (e.g., payment processors, IT support).
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Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or other legal process.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Your Rights Under California Law
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
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Right to Access: You can request to know what personal information we have collected about you in the past 12 months.
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Right to Deletion: You can request that we delete your personal information, subject to certain exceptions.
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Right to Opt-Out: You can opt out of the sale of your personal information (note that we do not sell personal information).
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Right to Correct: You can request that we correct inaccurate personal information.
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Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us at info@dynastyhca.org. We will respond to your request within 45 days, as required by law.
5. Data Security
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
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Right to Access: You can request to know what personal information we have collected about you in the past 12 months.
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Right to Deletion: You can request that we delete your personal information, subject to certain exceptions.
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Right to Opt-Out: You can opt out of the sale of your personal information (note that we do not sell personal information).
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Right to Correct: You can request that we correct inaccurate personal information.
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Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us at info@dynastyhca.org. We will respond to your request within 45 days, as required by law.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your user experience. These tools collect information about how you interact with our website. You can control cookie settings through your browser, but disabling cookies may impact your ability to use certain features of our website.
7. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website and services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Dynasty Home Care Aide
Mailing Address: 360 E 1st Street #710 Tustin, CA 92780
Email: info@dynstyhca.org